When will we learn? #safeguarding lessons

Over a week has passed since the Panorama exposé of practice at Winterbourne View. Run by Castlebeck the facility is described on their own website as “a purpose designed acute service, offering assessment and intervention and support for people with learning disabilities, complex needs and challenging behaviour“. I am not going to go into detail about … More When will we learn? #safeguarding lessons

ServDes: value, trust, transparency, ethics and shared expertise

A couple weeks ago I had the absolute pleasure of attending ServDes, the Nordic Conference on Service Design and Service Innovation. Held in beautiful Linköping in the middle of the South of Sweden (Swede’s seem intensely proud of which bit of Sweden they’re from so I thought I better clarify that), the research conference was … More ServDes: value, trust, transparency, ethics and shared expertise